Quality HVAC always takes care of us. Recently LG&E sent their contractor out to replace our gas meter (regular maintenance) and the kid on the job said he was not allowed to relight our water heater because of a draft in the flew. Austin came out the same SATURDAY (looking like he already had plans) and he assessed and took care of the problem. He showed me that there was in fact no carbon monoxide leaking (using a high-tech detector) and relit the water heater for us.
These folks are there when you need them and always courteous, respectful and professional. I've used them for everything from spring/fall systems check to replacing an entire AC system in two apartments (at once). They always deliver and never any BS. I have and will continue to recommend them to anyone needing AC services in our area!
I have always had a great experience with Quality Heating and Air! I recently needed a second opinion on the status of my furnace. Austin showed up with the proper testing equipment and gave me an honest assessment. I would HIGHLY recommend Quality Heating and Air for ALL heating and cooling work. Quality is GREAT to work with!
Efficient and trustworthy - we always go with them for any issues regarding our furnace or AC unit.
Great service. They do the extras needed for a good job.
Excellent experience! I would highly recommend these guys. Honest and trustworthy and never made me feel as if they were making a sales pitch. Ask questions, get an honest answer. They were fast and friendly. I have not had a better experience with any type of repair or appliance service. Thank you for extending the life of my a/c unit by a year. It gave us the time to save the money we needed for the unit we wanted. Good not be happier